Administering IT Helpdesk & Managing Escalations (L2). Having strong experience in administering Windows servers. Having strong experience in administering network traffic flow/control (Sophos firewall administration). Hands-on experience in configuring and administering VLANs, IPsec tunnels, & VPNs. Strong conceptual and hands-on knowledge of IT Security. Monitoring ManageEngine Patch Management console for endpoints & servers. Monitoring network activities & updating network diagrams. Taking offline backup & performing restores of all sites' data. Knowledge of Veeam and SQL native backup solutions. Performing Datacenter equipment challenge tests. Hands-on knowledge of Cisco networking (routing and switching). Hands-on knowledge of Kaspersky AV & EDR solutions.
Conceptual knowledge of Security Operation Center. Conceptual Knowledge of Zero Trust Network. Knowledge of CERT-IN requirements for IT security. Knowledge of ISO 27001 will be an added advantage.
IT Infrastructure, Networks & Cybersecurity